If, for any reason, you are not happy with the product that you have purchased on-line, we are happy to exchange the item/s or provide you with a credit note, providing that the product is returned to us undamaged and in its original condition. It is the customer’s responsibility to pay all freight charges to return the item.
If goods are faulty, wrongly described or different from a sample shown, you may choose between a refund, exchange or a credit. Please see instructions below for Defective Items.
Defective Items
Items must be returned within (14) fourteen days of the purchase date to be eligible for replacement. Items will be replaced with the same item originally purchased. For items that cannot be replaced, a full refund will be offered.
How to return your item
Please call us using the number provided on the contact page.
IMPORTANT
- The return must be received within (14) fourteen days after the purchase.
- Replacement product will only be shipped after the faulty item has been received.
- Any item that is returned to without prior contact will be returned to sender.